Website Maintenence Packages

Are you an active client of Info Bytes Media already? 

Active clients of Info Bytes Media are clients who have engaged us for a live project and who require support or maintenance on the site related to that project.

If you currently host your website with us, and your request for support is related to your site being down, you are encouraged to submit support requests via contact us

Not an active client of Custom Websites Australia but need help?

Whilst you might have had your website built with us in the past and had great intentions of maintaining your website yourself (and you are most welcome to) you may find that you require support from time to time to make sure the 'job is done' or even see the benefit of contracting us on an ongoing basis to assist you with the support and maintenance. 

Our website maintenance and support services can be purchased on a per hour or prepaid block of hours for telephone or email support, discounted depending on the number of hours purchased

WEBSITE MAINTENANCE & SUPPORT TASKS COULD INCLUDE:

• Content (copy) writing & publishing
• Adding new email addresses
• Assisting with email issues
• Photo/image sourcing and editing
• Writing emarketing campaigns & distribution
• Coding (HTML, CSS, Javascript, JQuery etc) enhancements to your website
• Help Desk Support Strategy & Planning sessions

TERMS AND CONDITIONS Prepaid Website Maintenance & Support:
• All work is billed in 15 minute increments, Basic Plan is 5 hours.
• No set time period in which hours must be used
* Plan prices can change with one month's notice.